![]() Then, IT only supports integrations with API’s and backend systems. If you surpass this number of sessions, you can get. Zammo lets the business lead with zero code for even complex conversations, go live fast. The Microsoft PVA pricing plan will set you back 1,000 monthly for up to 2,000 agents (chatbot sessions). Choose an App Service plan tier that best suits your needs. In this architecture, the main cost driver is the Azure App Service in which the bot application logic is hosted. Zammo’s 100% Azure-based SaaS platform weaves 30+ Azure Data and AI services into a voice-first NLP architecture. Use the Azure pricing calculator to estimate costs. Tech / Artificial Intelligence Microsoft launches Azure OpenAI service with ChatGPT coming soon / ChatGPT is coming to this Azure service soon, as businesses get to use new AI models in their. Numerous success stories are described in Microsoft case studies, blog posts, and videos. Then, the Zammo team comes back the next day to show the production-ready demo. With Zammo, organizations identify desired conversational content and their most popular web- or phone-based multi-step workflow. Increase satisfaction for customers and staff who are freed up from routine communicationsīenefit from Immediate ROI – one customer CIO estimating 47X ROI in first yearĬonversational AI projects often take 6-12 months to get to production. Save major cost and time compared to complex and siloed IT app dev projects Secure your Invocation Name (Voice domain name)ĭeliver Deep Transactional Capabilities by connecting to APIs and Backend Systems ![]() Manage Content for All Channels in One LocationĬreate a ChatGPT-like experience using only your data by creating a knowledge from your web url's and data repositories The result is that businesses and governments can engage the public, customers, and employees across numerous conversational channels such as:Ĭhatbots (website, mobile, Teams, Facebook Messenger, etc.)įinally, the platform delivers unified data analytics for learning and improving user engagement. The intuitive SaaS platform is lightning-fast, multi-channel, and has no code to start. Create a ChatGPT-like experience using only your data. The two firms are also exploring how artificial intelligence and machine learning technology could be used to strengthen insights.Zammo enables organizations of any size to immediately gain efficiency in contact centers, as well as across marketing, sales, HR, and customer service by bringing Conversational AI to users. “We are proud to serve as Blue Shield of California's digital backbone and empower it to deliver exceptional member experiences, modernise operations, and foster more collaboration with providers to help members achieve their best possible health outcomes.”īlue Shield will continue working with Microsoft to incorporate additional clinical, care and case management, and cost data into Experience Cube. “We were excited to collaborate with Blue Shield of California because of its innovative Health Reimagined vision and commitment to the health of their communities,” said Tyler Bryson, corporate vice president of US health and public sector industries at Microsoft. To date, they have reduced the time taken to process complex transactions from 70 hours to 90 minutes and accelerated one deployment of a core health system into the cloud by nine months. ![]() When data is available in near-real time, it enables shared decision-making among members and providers to improve health outcomes and reduce the cost of care.”īlue Shield is also working with Microsoft to address the computational challenges it faces when processing large amounts of data. “Microsoft's cloud technology can help Blue Shield better coordinate with providers to open up greater access to care and services for our members. “Our goal is to create high-tech, high-touch experiences for our members that are holistic and personalised by removing long-standing silos and bringing together data in the cloud,” said Lisa Davis, executive vice president and chief information officer at Blue Shield of California. This will help Blue Shield create more personalised services and improve members’ access to healthcare. The data hub, named Blue Shield’s Experience Cube, will bring together member, provider and payer data – such as information about health conditions, lab results and medications – in a real-time view. Nonprofit healthcare insurance plan provider Blue Shield of California has partnered with Microsoft to build a new data hub on Microsoft Azure.
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